GENERAL CONDITIONS AND PRIVACY POLICY

In order to comply with the current legislation and grant both security and confidence to all users, we inform that, in accordance with the Law 34/2002 of services of the social information and the electronic commerce,  this website is owned by HOHNER AUTOMATION SL located at P.I. Cal Batlle - 3, Dolors Bassa Street, Breda (Spain), postal code 17400, VAT number (CIF) B17066382 and registered in the Commercial Register of Barcelona with the following information: Sheet 5129, folio 51, volume 351, Book 262, 3^rd section.

HOHNER AUTOMATION SL is a firm that offers many mechanical, optical and electronic mechanisms for a multitude of products and devices.

For any request or proposal, contact us at info@encoderhohner.com or calling to (+34) 972 16 00 17.

This web page is governed by the Spanish Law, being applicable to both national and foreign users.

The access to our web by the user is free and depends to the previous reading and implies the full and unconditional acceptance of the current GENERAL CONDITIONS OF USE in force at the moment of getting access. Please, read them carefully. When the user uses our web portal, its contents or services, or completes the registration process, accepts and submits the general conditions of the web site as well as its privacy policy. If the user disagree with these terms, should abstain from using this portal and operate through it.

The provision of personal data and the purchase of products through our portal web require a minimum age of 14, or when necessary, provide sufficient legal capacity to operate.

At any time we can modify the presentation and the configuration of the Web page, increase or reduce services, or even delete it from the net, as well as the services and content offered, in a unilateral way and without prior notice. 

1.- Purpose

The aim of this web page is to offer information about the company HOHNER AUTOMATION SL and its products, as well as the possibility to purchase them through the web.

2.- Contracting parties

The present conditions are applicable to the process of buying through the web site http://shop.encoderhohner.com, being the contracting parts: in on side HOHNER AUTOMATION SL located at P.I. Cal Batlle - 3, Dolors Bassa Street, Breda (Spain), postal code 17400, VAT number (CIF) B17066382 and at the other side the users and clients whose information is provided by the registration forms.

The user confirms that the data provided are truthful, updated, and given by the user itself. The user also guarantees that will keep them properly updated.

3.- Object and conditions

These conditions are intended to regulate the recruitment and acceptance of the services provided by HOHNER AUTOMATION SL through its website http://shop.encoderhohner.com , in particular the sale of products offered through the website as well as the after-sales service, under the terms detailed in the present conditions.

The commercial terms of this service and offers that may eventually be carried out by HOHNER AUTOMATION SL, always appear on the web site http://shop.encoderhohner.com, so they can be viewed, saved or print.

HOHNER AUTOMATION SL reserves the right to modify the applicable terms at any time as well as any other document exposed on the website.

4.- Access conditions

Access to our web page is free and requires no previous subscription or registration. However, the use of some of our services may require filling out forms or identification through passwords during the process of buying a product or subscribing to the newsletter.

Sending personal data implies acceptance by the user of our privacy policy.

The user must access to our website in accordance with good faith and rules of public order. Access to our website is carried out under the own sole responsibility of the user, who will respond in case of damages that may cause to others or ourselves.

The user is expressly prohibited from using and obtaining the services, products and content offered on this website by procedures other than those stipulated in these conditions of access, and where appropriate in the particular conditions governing the acquisition of certain products.

Bearing in mind the impossibility of controlling the information, content and services contained in other websites which can be accessed through the links that our website offers, we inform you that HOHNER AUTOMATION SL is absolved of any liability for damages of any kind that could arise from the use of those outside our company by the user web pages.

HOHNER AUTOMATION SL reserves the unilateral right without prior notice to deregister any user that the organization understands that it has violated the conditions governing the use and access to our website, without the user is entitled to claim for this action.

HOHNER AUTOMATION SL reserves the right to take appropriate legal actions against those who violate these conditions, accepting the user that the non-initiation of these actions does not constitute a formal waiver thereof, shall remain in force until the statute of limitations of infringements.

5.- Particular contracting conditions

Price.- In return for the products ordered, the customer accepts to pay for HOHNER AUTOMATION SL the amounts specified in that moment in relation to the prices established on the website,  which already include value added tax (VAT) or corresponding IGIC.

The sale prices listed on the website are in Euros (€) Dollars ($) and Sterling (£), and do not include shipping costs. HOHNER AUTOMATION SL reserves the right to change prices at any time. However, HOHNER AUTOMATION SL is committed to applying the current rates published on the website at the time of the final order is placed.

Payment.- The payment must be always made prior to the delivery of products ordered, so that HOHNER AUTOMATION SL will not provide the service and/or products until the time they have received the payment.

HOHNER AUTOMATION SL reserves the right to refuse to make a delivery or to process the order from a customer who had not paid the full payment

Payment can be made by using credit card through the bank which HOHNER AUTOMATION SL collaborates with or by bank transference to the following account: ES42 2100 0221 2402 0010.

HOHNER AUTOMATION SL informs that has no access and therefore can’t retain data of customer credit cards.

Places and shipping costs.- There are several types of delivery: collect at the facilities of HOHNER AUTOMATION SL, and express courier or standard messaging. The customer must choose his preferred option.

Shipping costs applicable will be deemed in the breakdown of the total purchase price according to the destination and type of shipping chosen. Unless expressly stated otherwise, are borne by the customer and will be added to the total amount to be paid by the selected products once the order. Possible applicable customs charges will be borne by the customer in any case

Purchase.- the purchasing process through the website is completely  conducted electorally, so it is necessary to be registered as a user.

The common steps to carry out a purchase are the following ones:

1º Select items- from this web page you can get access to the list of all items offered in the online store of HOHNER AUTOMATION SL.

By clicking on each article you will get access to its detailed information such as characteristics, photographs and price. On the tab of some articles may appear a selector in order to choose the number of units desired the print option, send it via email, compare with others products or add it to the list of favorites associated with the user’s account.

2º Add to cart- To add any item to your shopping list just click the [Add to Cart] button located on the product detail shown. The user can view the list of products and modify the [Cart] section, which describes the amount of selected products and the total price.

From the basket is given the final step to make effective the final purchase, clicking over [Process Order] / [Proceed to Checkout].

3º User login- The next step is to be identified introducing your password if you are already registered on the website or complete the registration form [Create an account] if this is the first time you buy at the store. Once identified, a form where the user can enter billing and shipping information, showing the amount of items, shipping costs you should select depending on the shipping information and choose the payment method will appear.

4º Address- In this step the user should select the delivery address of his order or indicate a new delivery address in the footsteps of the web and click [Checkout] to go to the next step.

5º Transport- The user must select the option of delivery or pickup of their products. In this section, the user can see the cost of each option available.

At this time, the user must accept the terms of use and contracting as well as the privacy policy. We ask the user to carefully read these sections as they contain important information about the company, the conditions governing and link the business relationship user with HOHNER AUTOMATION SL and relevant information about their rights and how their personal data is treated.

6º Payment-After verifying all data and once accepted legal texts under the sole responsibility of the client, the user must click on the button [Place Order] to give conformity and close the order. Following this a summary of the purchase and payment options screen is displayed.

The user must select the desired payment option and follow the steps. After that, you can choose the preferred payment currency. HOHNER AUTOMATION SL is not responsible for possible fluctuations in currency exchange. The price of the item will be posted at all times in both Euros and dollars or pounds.

7º Confirmation- In a lapse of time less than 24 hours the client will receive a notification email specifying the ordered made, as well as its means for cancellation or modification.

6.- Order Cancellation

The customer can cancel and/or withdraw an order within 14 days from receipt of the order, by sending email to the address info@encoderhohner.com.

The customer must return the product via parcel, on their own and assuming the cost to HOHNER AUTOMATION SL Sant Francesc s/n 17400 Breda (Girona) (Spain).

7.- Changes and returns

In the case of defective products, or which do not correspond to the request made and this is attributable to HOHNER AUTOMATION SL, the return costs will be borne by us.

To this effect the customer must notify to HOHNER AUTOMATION SL through its email address (info@encoderhohner.com) the specific reason of exchange or defective refund. In that case HOHNER AUTOMATION SL will reply specifying how the product collection will be.

Once received the defective product, HOHNER AUTOMATION SL, will proceed to send the new product required to the shipping address.

HOHNER AUTOMATION SL reserves the right to deny the exchange or the return of their products, regardless of whether such return is attributable to the customer or HOHNER AUTOMATION  SL, if the product is not in perfect condition or situation in which it was delivered, no damage, breakage and dirt; You must retain its original packaging and labeling with all accessories, and/or documentation that accompanied it. It should also be accompanied by a copy of the delivery note and note all the elements that enable to identify the sender (order number, name, address, etc.).

The possibility of application of the refund in the account or customer card with which had made the purchase will depend on the type of card and issuing bank. If is not possible to make the return in this way, the costumer will have to provide the bank account number in which the repayment must be done.

8. - Intellectual Property

All contents, text, images, and source codes are property of HOHNER AUTOMATION SL or third parties that have acquired their exploitation rights, and are protected by Intellectual and Industrial Property.

The user is only entitled to a private use them, nonprofit, and requires the express authorization of HOHNER AUTOMATION SL and the owner of the rights to modify, reproduce, exploit, distribute or any rights belonging to the owner.

HOHNER is a registered trademark, and may not be reproduced, imitation, use or insertion of these trademarks without our permission.

The establishment of links to our site does not confer any right on it. Likewise, the simple fact of establishing a link to our website confers no right to be granted the category of collaborator or partner of HOHNER AUTOMATION SL.

It is absolutely forbidden to imitate either all or part of the web of HOHNER AUTOMATION SL.

9. - Privacy Policy

Confidentiality and security are fundamental values ​​of HOHNER AUTOMATION SL, and therefore, we are committed to ensure user privacy at all times and not to collect unnecessary information about the user.

In accordance with the Law 15/1999 on Protection of Personal Data (LOPD) and Royal Decree 1720/2007 of development of the LOPD, we inform you that the use of certain services on our website requires that you provide personal data through registration forms or by sending emails with the purpose of to attend any request, information, clarification or doubt. Also, in the case of receiving your CV or your curricular data through our registration forms, we inform you that your data is treated with the utmost confidentiality, and that it will be sorted into a file called “Curriculums", with the purpose to carry out our recruitment processes. The personal data we possess are strictly necessary and relevant to develop our business. The curriculum vitae of registered users are published on the website with the user's consent and with the sole purpose of performing the functions of this website. We do not communicate your data to any third party without your prior consent, except as provided by law, and clients or third parties interested in its services during the recruitment process to assess their professional application.

We also inform that in order to keep your personal data updated, you must inform us of any changes concerning them, otherwise won’t be responsible of their veracity. While not expressly cancel your personal data from our files, we understand that you remain interested in joining them for possible future selection processes, until we consider it appropriate, and appropriate to the specified purpose.

Your data will be processed and incorporated into our files, as owners and responsible for them. The sending of the personal data referred to is the consent to the treatment of the same, albeit revocable, without retroactive effects.

All our files are legally registered in the General Register of Personal Data of the Spanish Data Protection Agency. To safeguard the security of their personal data measures technical and organizational security required by Royal Decree 1720/2007 governing the regulation of security measures of files containing personal data shall apply.

In general, it is absolutely forbidden to provide personal data from children under 14 without the consent of their parents or legal guardians.

HOHNER AUTOMATION SL reserves the right to decide whether or not to incorporate your personal data to their files.

The user will be the only responsible of any damage, direct or indirect, that may cause to HOHNER AUTOMATION SL or any third party by filling in forms with false, inaccurate, incomplete, outdated, or data from third parties.

10.-  Law and Jurisdiction

If any part of these conditions were unlawful and therefore invalid, this shall not affect other provisions conform to law, remaining the rest of this Agreement in force.

For any dispute concerning these conditions between HOHNER AUTOMATION SL and its customers or incumbent to the website http://shop.encoderhohner.com owned by HOHNER AUTOMATION SL, will apply the Spanish law, being competent for the resolution of all derivatives conflicts or related to the purchase of goods or contracting services of HOHNER AUTOMATION SL, the Courts of Girona (Spain) conflicts. To submit claims on the use of our services can be directed by email to the address: info@encoderhohner.com

11.- Privacy and data protection

Rights of access, rectification, cancellation and opposition of your personal data

At any time you can exercise your rights of access, rectification, cancellation and opposition, under the terms established by law, may address before HOHNER AUTOMATION SL -Head personal data-, at the address indicated at the beginning of this Legal Notice, attaching a copy of your ID.

We believe that if you do not cancel your personal data deliberately from our files, you are still interested in being linked them until HOHNER AUTOMATION SL deems appropriate and as long as are used for the purpose they were collected.

Data Communications

HOHNER AUTOMATION SL informs you that your data is treated with the utmost confidentiality and are used exclusively internally and for the stated purposes. So we do not give or communicate your data to any third party, except that the user expressly authorizes us, as provided by law cases.

The curriculum vitae of registered users are published on the website with the user's consent and with the sole purpose of performing the functions of this website. We do not communicate your data to any third party without your prior consent, except as provided by law, to clients or third parties interested in your services during the recruitment process to assess your professional application.

Security of personal data

In order to safeguard the security of your personal data, we inform you that HOHNER AUTOMATION SL has taken all necessary technical and organizational measures to ensure the security of the personal data supplied from alteration, loss, and treatment or unauthorized access as required by Royal Decree 1720/2007 that regulates the regulation of safety measures of files containing personal data.

Update your data

In order to keep your personal data update, it is important for us that you report any change concerning them; otherwise, we won’t response for the veracity of them.

Commercial communications by e-mail

Taking into account that the main means of communication between HOHNER AUTOMATION SL and the user is by the email address provided, we inform you that we will use this medium for all communications with users, including commercial information or informative notes related to the purpose of our portal, and therefore, in accordance with Article 21 of the Law Society Services Information and electronic Commerce, which forbids the sending of commercial communications via e-mail that have not previously been authorized expressly by recipients thereof, we inform you that the acceptance of these conditions of use implies your express authorization to send you our commercial advertising and promotional mailings. However, if you wish not to receive commercial email communications you can oppose them at the above address, or email we send to you.

HOHNER AUTOMATION SL is not responsible for the privacy policy regarding personal information you may provide to third parties via the links available on our website.

HOHNER AUTOMATION SL can modify the privacy policies and conditions in order to adapt them to changes occurring on our website, as well as legislative or jurisprudential changes on personal data that can appear, so that it requires reading every time you provide your data through this website.

12.- Responsibilities

By making this page available to users we want to offer you a range of quality and content using the utmost diligence providing thereof as well as in the technology used. However, we are not responsible for the presence of viruses or other elements that somehow can damage the user’s computer system.

The user assumes any liability exemption of HOHNER AUTOMATION SL by force majeure, including own or other technological failures resulting from the current state of technology.

The user is banned from taking any action on our website that may origin an excessive operational overload to our computer systems, the introduction of viruses, installation of robots, or any other software that alter  the normal operation of our website, or somehow to damage our informatics systems.

The user assumes all responsibility from the use of our website, being the only responsible for any direct or indirect effect resulting from the webpage, including so but not limited to, all economic, legal adverse, and the disappointment of the expectations generated by our portal, forcing the user to hold harmless HOHNER AUTOMATION SL for any claims arising directly or indirectly from such facts.

HOHNER AUTOMATION SL is exonerated from responsibility for any claims regarding intellectual property rights of articles and images published on its website and does not guarantee the accuracy, reliability and validity of the contents of this website, whether owned, third, or linked to other websites, and is totally exonerated of any liability for the use of the same.

HOHNER AUTOMATION SL is exonerated from any liability for any claims, including the payment of attorneys' fees, for claims arising from third parties for breach by the user of our terms of use, hiring and privacy policy, or any other claim for breach of the legislation.

The user acknowledges that he has understood all the information regarding the conditions of use and contract of our portal, and acknowledges that they are sufficient to exclude any error in them, and therefore accepts them fully and expressly.

The user is fully aware that the mere browsing of this site and the use of its services implies acceptance of these conditions.

Everything about our website, are governed exclusively by Spanish law. In the event of any discrepancy or difference arises between the parties regarding the interpretation and content of this website, all the parties submit, expressly waiving any other jurisdiction, the Courts and Tribunals of Girona , Spain.

13. Cookies

Cookies are brief information that is sent and stored on the hard drive of the user's computer through your browser when it connects to a web. Cookies can be used to collect and store user data while connected to provide the services requested and not usually keep (session cookies) or to retain user data for other future services that can be stored indefinitely (persistent cookies). Cookies can be own or third parties.

For more information about cookies in our Privacy Cookies

14. Validity of the general conditions of access to the web

The General Conditions of Use have been modified on 09/02/2023. Anytime we can amend them: please check the issue date each time you connect to our website and you will have the certainty that there has been any change affecting that person.